Use Cases by Industry · Public Administration

AI for Municipalities, Public Offices & Cities

Shrinking budgets, skills shortages, and rising citizen expectations: Austria’s municipalities face enormous challenges. Mimirio brings AI where it truly helps – secure, GDPR-compliant, and with zero IT overhead.

GDPR compliant · AI Act compliant

70%
less time spent researching documents
0
No data leaves the municipality
100%
GDPR & EU AI Act compliant
<2s
Answer to questions from internal documents

Use Case 01 · Council Meeting

From transcript to finished minutes,
including newsletter or social media post.

Council meetings are publicly relevant – but the follow-up takes a lot of time. Mimirio automatically creates multiple outputs from the meeting minutes: a detailed summary for the municipal website, a compact version for citizens, and social media posts to keep everyone informed.

3 tasks completed at once

From one transcript: detailed official minutes, citizen-friendly summary, and social media post – ready to publish.

Directly to the municipal website

A compact summary can be exported as structured text or as accessible HTML for the municipal website.

Old meetings instantly findable

“What did the council decide about land use in March 2023?” – Mimirio searches all saved minutes & documents in seconds.

Separate public vs. confidential

Mimirio distinguishes which content may be published publicly and which parts of the minutes remain internal – automatically, according to your rules.

A transcript of a fictional council meeting as an example and the different final results:

Use Case 02 · Administrative Knowledge & Daily Work

Draft texts, answer questions,
translate into other languages
for all areas.

From procurement to kindergarten: every department in a municipality has different requirements. What they all have in common: lots of paperwork, complex regulations, and sometimes residents who don’t speak German. Mimirio helps everywhere.

Draft & improve texts

Whether it’s an official notice, press release, grant application, or simple bulletin board posting: Mimirio strikes the right tone – official when necessary, citizen-friendly when possible. Directly in the text editor or as export.

→ Draft decisions and statements
→ Structure grant applications
→ Explain complex regulations simply

Internal knowledge search

Where is the current valid version of the municipal ordinance? What was the last decision about this property?
Mimirio searches all internal documents and delivers the answer with source citation.

Multilingualism as standard

In Austrian municipalities, citizens today speak dozens of different languages.
Mimirio translates official jargon into understandable language – and into other languages when needed. Fast, accurate, internal.

→ Parent letters in 10+ languages in seconds
→ Formulate official texts understandably
→ Tangibly ease integration work.

Use Case 03 · Skills Shortage & Knowledge Retention

When experienced employees leave –
and their knowledge stays.

In Vienna alone, around 21,000 administrative staff will retire by 2032. Austria’s municipalities everywhere face the same challenge: decades of knowledge from experienced staff must be secured before it leaves with them.

Capture implicit knowledge

Mimirio knows internal documents, emails, file notes, and decisions, and builds from them a searchable knowledge base that maps the institutional memory of the municipality.

Seamless onboarding of new team members

New employees at the municipal office can immediately ask questions and get answers based on real, locally valid documents. No weeks-long training by experienced colleagues needed.

Growing, living documentation

The knowledge base grows automatically: every new document, every decision, every minute is fed in and makes the municipality’s knowledge broader and deeper.

Critical for small municipalities

In a municipality with 2,000 residents, often only one person knows building law. If they leave, valuable knowledge is lost. Mimirio helps secure this knowledge in time and make it usable for others.

Use Case 04 · Data Protection & EU AI Act

Municipalities carry
special responsibility

The EU AI Act is in force. The audit office calls for clear standards. Municipalities manage highly sensitive data of their citizens – and every AI system used must meet these requirements. Mimirio was developed precisely for this standard.

No risks from external AI tools

When employees use ChatGPT or other external tools, citizen data may leave the municipality uncontrolled. With Mimirio there is a secure, compliant alternative – which can also better access internal documents.

Transparency toward the public

Citizens have a right to know when AI is used in administrative decisions. Mimirio supports this with traceable, citable answers – not black-box recommendations.

Simple deployment – no IT team needed

Many municipalities have no IT department of their own. Mimirio offers a hosted option with European servers and minimal requirements for your IT infrastructure.

Austrian company, European values

Mimirio was developed in Vienna and meets European data protection and ethics standards from the ground up – no retroactive compliance patches, but genuine architectural decisions.

What You Get

From transcript
directly into workflow

Mimirio doesn’t just generate minutes – it creates all relevant meeting materials simultaneously. So all participants and every platform get exactly the right preparation.

Complete transcript for the archive

Structured full version with all contributions, arguments, and background information – for legally relevant or audit-required meetings.

Word-Export PDF

Summary for each area

A summary of the most relevant content on one page, separated by area – ideal for executives who need the core without details. Key decisions, most important to-dos, next steps.

Word-Export Vorlagen

Email draft

The minutes as email attachment including finished text draft. Proofread, enter distribution lists, and send – post-processing done.

E-Mail

Searchable minutes base

All minutes are added to the Mimirio knowledge base. “What did we decide about budget X last quarter?” – Answer in seconds.

Quellen

Integrations

Connects with
existing tools.

Mimirio seamlessly integrates into the existing tool landscape – no new software that needs to be operated or kept up-to-date in parallel.

Microsoft Sharepoint
Knows all documents
Microsoft Outlook
Email drafts
Microsoft Teams
Meeting transcripts
Word / .docx
Export in templates

Developed for Austrian municipalities, cities & public administration

GDPR-compliant EU AI Act ready No US cloud service Made in Austria

Mimirio for your municipality.

Book a personal demo – we’ll show you how Mimirio works with your real documents, your processes, and your budget. No IT overhead, no long onboarding projects.

Free & non-binding · Clarity in 30 minutes · Pilot project on request